Livres Canada Books Privacy Statement
- Identifying Purposes
We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services that we believe might be of interest to you.
The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information are provided as part of the order process.
When you apply to Livres Canada Books funding programs, your Personal Information is used for:
- reviewing, assessing, and making a recommendation on your application and accompanying documentation;
- confirming funding sources with other Canadian granting agencies or funding bodies;
- disclosing information consistent with funding program guidelines to appropriate employees or where we have established a partnership program;
- collecting additional information, including banking information, when you receive or qualify for a funding program;
- contacting you concerning your applications, claims, and reports;
- publishing information about funding distributed to recipients;
- planning, and evaluating programs and program results;
- creating mailing lists to communicate with you about our products, services, and activities; and
- submitting final and interim reports to federal government institutions.
Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.
- Limiting Collection
The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.
- Limiting Use, Disclosure and Retention
Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.
Any Personal Information of a confidential nature is treated as confidential and is not disclosed to third parties, unless such a disclosure is made pursuant to the Access to Information Act, R.S., 1985, c. A-1 and to the Privacy Act R.S., 1985, c.P-21.
Contact information collected by our website is used only for our own purposes. As dictated by PIPEDA, we will not share your contact information without your consent.
All the information and aggregate data we collect is stored on Livres Canada Books’ in-house servers or with trusted external server companies and third-party services, such as MailChimp and SurveyMonkey.
Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.
- Safeguarding Information
Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.
Our methods of safeguarding measures include online and technical measures, such as passwords and profile information protection, online encryption (SSL certificates), and firewalls, as well as physical measures, such as locked filing cabinets, and restricted access to our offices and other areas where Personal Information is stored.
Further, all employees are advised of Livres Canada Books’ expectations for confidentiality and must sign a Statement of Commitment, and all individuals or organizations hired under contract or other means to conduct business on our behalf are required to respect the provisions of the Privacy Act, as well as our Privacy Statement and related internal policies.
We will make information available to you about our policies and practices with respect to the management of your Personal Information.
Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security, or commercial proprietary restrictions.
- Questions and Suggestions
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